Socialware Blog
Archive for December, 2009
Top 5 predictions for social in 2010
ReadWriteWeb recently released a great post on their predictions for 2010. It is a long list and definitely worth a read. I thought I would share my own personal top 5 list distilled down from all the great insights they had to share. #5 “A new social network will rise to join the big ones. [...]
Innovation and collaboration without the enchiladas
The sharing of ideas and innovation has long been deeply tied to social settings like Starbucks, a pub or your favorite restaurant. It seems that entrepreneurs seek each other out to share ideas and test concepts. The picture above was taken at a local Austin restaurant called Guero’s. Not only did this table produce a [...]
Thanks to everyone for a truly remarkable 2009
It is amazing how quickly a year flies by! As we barrel towards 2010 I wanted to take a minute to consider all that has happened in 2009 and all of the things that we at Socialware have to be thankful for. This year has been nothing short of remarkable for Cameron and I. Our [...]
Customer service tips – what not to do
There are a lot of stories out there about companies successfully using new technologies to deliver great customer service. I wanted to take a different approach and tell you about a disappointing experience with Fisher-Price, a $6 billion dollar corporation (Mattel is the parent). My hope is that companies will learn as much from my [...]
What’s in a name? In this case a lot
As you may have seen or heard, Socialware officially launched to the world last week and staked it’s claim to what we consider to be a new category of technology, Social Middleware. The long and winding road to arriving at what we consider to be the perfect description of the void in the technology and [...]
Bringing financial advisors into the modern world
InvestmentNews, a publication specializing in delivering news and analysis essential to the business of financial advisers, posted an in depth look at Socialware and our solutions this past Friday. Most of us take for granted the use of social networks at work. However, for registered investment advisors or broker-dealers, they must juggle using these tools [...]
May I have this dance?
Do you remember trying to meet new friends in grade school or worse yet going to your first dance? While it seemed so hard back then, looking back you can’t help but laugh. Like most things in your childhood all it took was taking that first step. Getting to know someone these days, now that [...]
Socialware featured in ReadWriteWeb – A “Bridge” to the Future
This has been a big week here at Socialware. We launched our new website, released a new product and now we’ve been featured in ReadWriteWeb. Thanks to Alex Williams for writing such a great piece. Here are a few of my favorite parts. “Socialware talks in a language that IT can understand. The company is [...]
Announcing two special arrivals
I am happy to announce the arrival of my new son, Cooper. He was born early Monday morning and everything went as planned. As you might expect, both Twitter and Facebook were updated immediately and of course tons of pictures got posted for friends and family to see that day - technology is great. There [...]
IMSA Social Media Webinar Recap
The massive level of interest continues to build around social media and its use in the regulated financial services space. On December the 2nd I had the opportunity to be one of the speakers on a Webinar hosted by the Insurance Marketplace Standards Association (IMSA) entitled, Social Media Communications…It’s Here to Stay. The session offered [...]
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