Socialware Blog

Smarsh and Socialware Partner

Best Practices, Compliance, FINRA/SEC, Financial Advisors, News, eDiscovery — By Chad Bockius on May 4, 2010 8:53 am

We are very excited to announce a new partnership with Smarsh, a managed-service leader in email archiving and compliance solutions. Together with Socialware, Smarsh can now offer an integrated solution for messaging and social media compliance.

Some of you reading this may wonder, what does email archiving have to do with social media? As it happens quite a lot. Email (and IM) archiving is nothing new. Regulated firms have been capturing, retaining and supervising email communications for the last 7-10 years. With the advent of social media and it’s growing importance in the financial industry, FINRA, the largest independent regulator for all securities firms doing business in the United States recently clarified it’s policies on the compliant use of sites like Facebook, LinkedIn and Twitter.

Notice 10-06 is giving firms the confidence to move forward with their social media plans but it also clearly dictates the need to define a social media policy, have a way to automate it and most importantly archive & supervise the activity.  While Socialware is a leader in social media policy automation and archiving we do not play in the email archiving space.

Why is the distinction important? Because, inevitably all of our customers want the same thing – an integrated solution to “messaging compliance.” This need will only accelerate with time as participation and the inevitable business use of sites like Twitter, LinkedIn and Facebook grows. The added benefit of managing policy and compliance from a single solution is that firms with established systems can adopt social media in a compliant fashion without having to create new business processes to manage the content and supervision on the backend.

Now, thanks to this partnership, if you are a Smarsh customer you can single-source an integrated solution to email, IM and social media archiving and compliance. If you are interested in learning more we encourage you to reach out to your Smarsh representative today.

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