Socialware Blog

Archive for the ‘Government’ Category

Social media compliance clarity for financial services

Social media compliance clarity for financial services

We recently asked top firms in the industry to share the most pressing compliance concerns within their organizations or from colleagues across financial services companies.  The responses shared both the challenges and opportunities that social networks present for business today.  

Top 10 social media best practices

Top 10 social media best practices

You can’t go a day without seeing a news article, blog post or tweet about the growth of social media. Many advisors, agents, firms and government agencies have already experienced the power of this new channel while many others are just getting started. In the financial sector, with the recent clarification from FINRA there is [...]

Latest Social Networking Tools: GPS and a Helmet

Latest Social Networking Tools: GPS and a Helmet

Explaining business software can often be a challenge. You will typically see descriptions like this: “Our new collaboration cloud is the latest SaaS-based app to enable new levels of engagement, uncovering real-time influencers that gets translated into a listening grid so you can better automate outreach, nurture leads and convert high-value traffic.” While this is [...]

25½ reasons to backup your social activity

25½ reasons to backup your social activity

By now we all know that if you are in a regulated industry you need to archive your social activity. But aside from complying with industry regulations there are a number of other reasons you should be backing up your social posts, mentions, updates, connections and more. Here are 25 reasons I came up with, [...]

What a difference a month makes

What a difference a month makes

I am excited to announce a lot of great changes at Socialware. Here is the quick summary (the full detail is below): We launched a new social media archiving solution called Socialware Sync aimed at individuals and small firms. We renamed Risk Manager to Socialware Compass as part of a broader re-branding effort with our [...]

Twitter compliance pitfall, do you know where your DM’s are?

Twitter compliance pitfall, do you know where your DM’s are?

Have you ever logged into Twitter and noticed that your Direct Message count was shrinking? You probably thought it was a case of the mysteriously deleted DM. Doing a quick Google search on the issue would present you with the answer. It actually isn’t a bug, a hacked account or a mystery at all. Twitter [...]

State DOTs are paving more than roads

State DOTs are paving more than roads

The American Association of State Highway and Transportation Officials (AASHTO) just published a report looking into the use of social media across the country’s state departments of transportation (DOT).  In total 32 states participated in the study. You wouldn’t think that your state DOT would be a leader in social media but then you would [...]

Government, Social Networks and Freedom of Information

Government, Social Networks and Freedom of Information

I came across an article yesterday, titled Twitter and Government Transparency. In it Andy Opsahl outlines the potential challenges social networks are creating for government entities.  The question being raised is whether or not activity on sites like Twitter, Facebook and LinkedIn need to be archived and available for records requests. As Melinda Catapano points [...]