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	<title>Socialware Blog &#124; Social Business Management for Financial Services&#187; Kip Gregory</title>
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	<link>http://blog.socialware.com</link>
	<description>More Valued Relationships</description>
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		<title>Social Networking: Going Online Without Crossing the Line (Research Magazine Cover Story)</title>
		<link>http://blog.socialware.com/2010/02/16/social-networking-going-online-without-crossing-the-line-research-magazine-cover-story/</link>
		<comments>http://blog.socialware.com/2010/02/16/social-networking-going-online-without-crossing-the-line-research-magazine-cover-story/#comments</comments>
		<pubDate>Wed, 17 Feb 2010 03:03:30 +0000</pubDate>
		<dc:creator>Chad Bockius</dc:creator>
				<category><![CDATA[Compliance]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[eDiscovery]]></category>
		<category><![CDATA[Compass]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Financial Services]]></category>
		<category><![CDATA[FINRA]]></category>
		<category><![CDATA[Kip Gregory]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Research Magazine]]></category>
		<category><![CDATA[Risk Manager]]></category>
		<category><![CDATA[SEC]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Social Media Archiving]]></category>
		<category><![CDATA[Social Media Liability]]></category>
		<category><![CDATA[Social Media Policy]]></category>
		<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[Socialware]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[In the March edition of Research Magazine they take a detailed look at the challenges financial advisors face in dealing with social networking sites like Facebook, Twitter and LinkedIn. As they point out “Some have blocked access to networking websites from advisor workstations. At least one broker-dealer requires new hires to delete their LinkedIn profile [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-407" title="RES-March310-Cover-200px" src="http://blog.socialware.com/wp-content/uploads/2010/02/RES-March310-Cover-200px.jpg" alt="RES-March310-Cover-200px" width="200" height="276" />In the <a href="http://www.researchmag.com/Issues/2010/March-1-2010/Pages/Social-.aspx">March edition of Research Magazine</a> they take a detailed look at the challenges financial advisors face in dealing with social networking sites like<strong> </strong><a href="http://www.facebook.com/">Facebook</a>, <a href="http://twitter.com/">Twitter</a> and <a href="http://www.linkedin.com/">LinkedIn</a>. As they point out “Some have blocked access to networking websites from advisor workstations. At least one broker-dealer requires new hires to delete their LinkedIn profile as a condition of employment.”</p>
<p>The challenges are very real in these highly regulated environments. <a href="http://www.kipgregory.com/">Kip Gregory</a> sums it up well “Who could blame any firm operating in a regulated industry for taking a cautious approach in the face of all that? Especially in financial services, which is at its core an industry built around the management of risk. The question is: How do you, as a competitor in this business, choose to respond to a clearly shifting landscape?”</p>
<p>Of course the latest move by <a href="http://www.finra.org/">FINRA</a> helps ease some of the concerns of these financial firms. With the release of <a href="http://www.google.com/url?sa=t&amp;source=web&amp;ct=res&amp;cd=1&amp;ved=0CAsQFjAA&amp;url=http%3A%2F%2Fwww.finra.org%2Fweb%2Fgroups%2Findustry%2F%40ip%2F%40reg%2F%40notice%2Fdocuments%2Fnotices%2Fp120779.pdf&amp;ei=flZ7S9ipF4u1tgfn0Z2uBQ&amp;usg=AFQjCNG_1dfdaT7wYUjlmvfEwVzpZ4rCJA&amp;sig2=hkXUkkkBBAkolVAr7iGk_Q">Notice 10-06</a> they address some of the big questions firms are asking. In addition to this Notice you can also download the <a href="http://www.socialware.com/knowledge/FINRA_guide_download.php">Companion Guide to FINRA Social Networking Compliance</a>. And if you are still hungry for more information be sure to check out the <a href="../2010/02/03/finra-webinar-compliance-considerations-for-social-networking-sites/">play-by-play summary</a> of the February 3<sup>rd</sup> FINRA webinar on this topic.</p>
<p>The article then moves on to discuss the “techno-solutions” to solving the social networking compliance problem. They highlight our <a href="http://www.socialware.com/products/risk_manager.php">Risk Manager</a> solution for it’s ability to turn on or off any part of a social network that could cause a compliance issue. In addition, there is discussion around our ability to moderate content before it hits the social sphere as well as providing full capabilities to do a post-review after the fact.</p>
<p>I don’t want to give the entire article away so let me just leave you with a few final thoughts:<br />
- Social networks are here to stay and the firms that find ways of adopting them first will have a big advantage. In fact the article points out that “100 percent of the 48 firms surveyed thought social media was here to stay and 84 percent thought it would have a lasting impact on financial services.”<br />
- You do have to create a social media policy (don’t skip this step) – here is a <a href="../2010/01/20/when-is-a-social-media-policy-not-enough/">good place to start</a> (first paragraph)<br />
- Look for ways to institutionalize your policy through <a href="http://www.socialware.com/products/risk_manager.php">social networking compliance solutions</a>.<br />
- Plan for change – the sites change, compliance issues change and the way advisors use these tools will change.  <a href="http://www.researchmag.com/Issues/2010/March-1-2010/Pages/Social-.aspx"></a></p>
<p><a href="http://www.researchmag.com/Issues/2010/March-1-2010/Pages/Social-.aspx">Read the full Research Magazine article here</a></p>
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